Policies
For Our Smoky Mountain Lodging in Sevierville, Tennessee
Pet-friendly: All rooms accept pets. Please include your pet in your reservation; a $50 pet fee applies.
A maximum of two vehicles per room is allowed in the parking lot. Trailers over 10 ft are not permitted.
Smoking is allowed only in designated areas outside the rooms.
Fires are allowed only in the designated fire pit in the common area. Local burn ban restrictions apply. Please be aware and check before starting a fire in the fire pit.
Guests must be at least 21 years old to reserve a room.
Events and commercial photography are not allowed in rooms or on site unless approved in advance in writting by the owners of the lodge.
Cancellation:
If your plans change after your reservation is confirmed, cancellation notice is required 6 days in advance of your arrival date. You will be refunded your deposit, minus a $25 cancellation fee.
If you cancel your reservation 5 days or less prior to arrival date, you are responsible for the entire cost of your reservation. Your credit card on file will be charged in full, unless the room(s) rebook.
Deposits & Payments:
A 50% deposit is required at the time of reservation and is charged to the Visa, Mastercard, American Express, or Discover card you provide. The remaining balance is due on the day of check-in and will be charged to the card on file unless other payment arrangements have been made.
Check-In & Check-Out Policy:
Check-in time is between the hours of 3 pm and 11 pm.
Check-out time is any time before 10 am.
Check-out instructions: Please take all belongings and properly dispose of trash in the cans inside the room. In rooms with dishes and utensils, please wash and put them away. Please notify on-site caretaker or owners of any damage that occurred during your stay. Any fixture or property that belongs to Wander Wears Lodge that is damaged or stolen will be charged to the guest at replacement cost.
Text Messaging Policy:
By opting in, you agree to receive SMS messages from us regarding your reservation prior, during, and after your stay. You may opt out of these messages at any time by replying "STOP." Reply "HELP" for help.